This policy explains how AR Dental & Aesthetic ("we", "us") collects, uses and protects your personal information when you visit www.ardentalaestheticlinic.com or contact the clinic. We only collect what we need to answer your questions and care for you as a patient, and we never sell your information.
Who we are
AR Dental & Aesthetic is a dental clinic at Building P-51, Main Canal Road, Saeed Colony 2, next to Lyallpur Galleria, beside Mujahid Pharmacy, Faisalabad 38000, Pakistan. For any privacy question, contact us on WhatsApp or by phone at 0320 830 3535.
Information we collect
- Information you give us: your name, phone number and any details you share when you message us on WhatsApp, call us, or fill in a booking or call-back form, such as the treatment you are interested in and your area of Faisalabad.
- Patient records: if you become a patient, we keep the dental and medical information needed for your treatment, such as your history, examination notes, X-rays and clinical photos.
How we use your information
- To reply to your messages and book, confirm or change appointments
- To provide your dental treatment and keep accurate clinical records
- To send appointment reminders or follow-up care messages
- To understand how our website is used and improve it
- To measure our advertising, for example how many people contact us after seeing an ad
Photos, videos and reviews
Before and after photos, patient videos and reviews shown on this website or our social media are only published with the patient's permission. If you appear in any of our content and would like it removed, contact us and we will remove it.
Sharing your information
We do not sell or rent your personal information. We only share it with service providers who help us run the clinic and this website, with other healthcare professionals when needed for your care (for example a dental laboratory or a specialist you are referred to), or when required by law.
Keeping your information safe
We take reasonable steps to protect your information and limit access to the people who need it to care for you. No method of sending or storing information online is completely secure, so please avoid sharing sensitive medical details through website forms; we will discuss them with you in the clinic.
How long we keep it
We keep enquiry messages only as long as needed to respond and follow up. Patient records are kept for as long as needed for your ongoing care and to meet professional and legal requirements.
Your choices
You can ask us to show you the personal information we hold about you, correct it, or delete it where we are not required to keep it. You can also ask us to stop sending you reminders or marketing messages at any time. Contact us on WhatsApp or call 0320 830 3535.
Children
Appointments for children under 18 should be booked by a parent or guardian, who can make privacy requests on the child's behalf.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.